1. Introduction
AnimalCare ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our veterinary clinic management service.
2. Information We Collect
We collect the following types of information:
2.1 Account Information
- Username, email address, and password
- First and last name
- Clinic information (name, address, phone)
2.2 Medical Records
- Client (patient) information and medical history
- Visit records, diagnoses, and treatment plans
- Attachments and documents related to visits
2.3 Usage Data
- Information about how you access and use the Service
- Device information and IP addresses
- Log data and error reports
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining the Service
- Processing your subscription payments
- Sending verification emails and important notifications
- Improving and optimizing the Service
- Ensuring security and preventing fraud
- Complying with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data:
- Data encryption in transit and at rest
- Secure cloud storage with access controls
- Regular security audits and updates
- Multi-factor authentication support
- Isolated database schemas per clinic
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share data only:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in operating the Service (under strict confidentiality agreements)
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data
- Object to processing of your data
- Withdraw consent at any time
7. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. After account termination, we may retain certain data for legal, accounting, or security purposes as required by law.
8. Cookies and Tracking
We use essential cookies and session management to maintain your login state and provide core functionality. We do not use tracking cookies for advertising purposes.
9. International Data Transfers
Your data may be stored and processed in servers located outside your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through the Contact page.
